Our Training FAQs & Policies

Cancellation, Refund, Transfer & Attendance Policy

By completing your registration, you acknowledge and agree to CRM® LLC’s Cancellation, Refund, Transfer & Attendance Policy.

All stand-alone CRM® trainings are non-refundable.

If you are unable to attend a training, your registration may be transferred to another CRM® training occurring within one year of the original training date. Transfer requests must be submitted in writing at least seven (7) days prior to the start of the training.

If circumstances arise within seven days of the training that prevent attendance, CRM® LLC must be notified by email as soon as possible. These situations will be reviewed individually, and any transfer, credit, or other accommodation will be at the discretion of the CRM® team.

If the cost of the transferred training is higher than the original registration fee, the participant will be responsible for paying the difference. If the cost of the new training is lower, no refund or credit will be provided for the difference.

Registration is intended for participation in the full training. Participants should not register with the intention of attending only selected portions or routinely entering and leaving the training. If circumstances arise that may interfere with full attendance, please contact the CRM® team prior to the training to discuss whether participation is appropriate.

Once a participant has begun a training, registration fees are non-refundable and cannot be partially refunded, transferred, or credited toward a future training if the participant is unable to complete the training.

Good Faith & Integrity Clause

We strive to operate from a place of integrity, clear energetic exchange, and mutual respect. These policies are designed to support the sustainability of our trainings while honoring the time, preparation, and care that goes into creating these spaces.

By registering, you acknowledge and agree to engage in this exchange with shared responsibility and respect.

*CRM® has the right to cancel a training and reschedule due to Force Majeure; including both natural events and human-made crises.

Yes, The Foundations of CRM™ Training (formerly titled CRM® Basic Training) is accredited. 34 CEs are available for an additional $40 and are provided through CE-Classes.com. We do not offer CEs for any other trainings or webinars.

Certificates are awarded online after completion of the workshop. Participants print their own certificate after registering at CE-Classes.com, entering a keycode, and completing an evaluation form.

Licensed Professionals should contact their regulatory board to determine course approval.

To learn more, visit the Accreditation Page.

CRM™ Trainings are intended exclusively for professionals who are trained, licensed mental health professionals (i.e. counselors, psychotherapists, psychologists, psychiatrists, community psychiatric nurses, etc.).

By signing up for the training, you will confirm that this is applicable to you.

If you are currently a student and interested in attending a CRM™ training you will be welcome to join us upon receiving your license to practice–no active students are qualified to attend a CRM™ training.

All CRM™ trainings and webinars require completion of The Foundations of CRM™ Training (formerly titled CRM™ Basic Training), unless otherwise indicated on the registration page.

While not required, it is highly recommended to complete the CRM™ with Generational Healing Training prior to taking the following trainings in order to best apply and integrate the material:

• CRM™ with Chronic Disease Processes (i.e., Cancer, Auto-Immune and Inflammatory Diseases)

• CRM™ with Core Self